Refund Policy
Due to the digital nature of our products, all sales are final and refunds cannot be provided once a purchase has been completed.
However, if you experience any issues with your files, please contact us and we will do our best to help resolve the problem.
Digital Delivery
All products sold in this shop are digital downloads. No physical items will be shipped.
Your files will be available for instant download immediately after purchase. Download links can be accessed from your order confirmation page and through your customer account.
If you have any trouble accessing your files, please contact us at:
joyfulunicorndesigns@gmail.com
and we will be happy to assist you.
License Information
Commercial License Included
Every purchase includes a Commercial License.
You may:
✔ Create unlimited physical products using our designs
✔ Sell physical products made from our designs
✔ Use the designs for personal and small business projects
You may NOT:
✘ Resell the digital files
✘ Share, copy, gift, or distribute the digital files
✘ Upload the files to any website, marketplace, or file-sharing service
✘ Claim the designs as your own work
Image & Preview Policy
All listing photos, mockups, previews, and marketing images are the property of Joyful Unicorn Designs.
They may not be copied, redistributed, or used for commercial purposes without written permission.
Privacy Policy
At Joyful Unicorn Designs, your privacy is important to us.
When you place an order, we collect only the information necessary to process and deliver your purchase.
This information may include:
- Name
- Email address
- Billing information
- Order details
Payment information is processed securely through our payment providers. We do not have access to your full credit card information.
Your information is used only to:
- Process and fulfill orders
- Provide customer support
- Maintain business records
- Comply with legal obligations
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Customer information is retained only as long as necessary for business, accounting, tax, and legal requirements.
If you would like to access, update, or request deletion of your personal information, please contact us.
Frequently Asked Questions
What file formats are included?
Most designs include a combination of SVG, DXF,PDF formats unless otherwise stated in the product description.
Can I sell physical products made from these designs?
Yes. A Commercial License is included with every purchase, allowing you to create and sell unlimited physical products made from our designs.
Can I sell, share, or distribute the digital files?
No. Digital files may not be resold, shared, copied, distributed, or uploaded to any marketplace or website.
Do you offer refunds?
Due to the digital nature of our products, refunds are not available. If you experience any issues with your files, please contact us and we will be happy to help.
Can I use these files for my small business?
Yes. Every purchase includes a Commercial License that allows you to create and sell unlimited physical products made from our designs.
When will I receive my files?
All files are available for instant download immediately after purchase.
What software can I use with these files?
Our files are compatible with many popular programs and machines, including:
- Glowforge
- xTool
- LightBurn
- Cricut Design Space
- Silhouette Studio Designer Edition
- CNC software that supports SVG files
I can’t download my files. What should I do?
Please contact us at:
joyfulunicorndesigns@gmail.com
and we will help you access your files as quickly as possible.
Thank you for supporting Joyful Unicorn Designs! We truly appreciate every customer and look forward to being part of your creative projects.
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